I placed an order mid July for (3) G43 skeletonized strikers and other accessories. after receiving the partial order I sent several messages through the live chat and never could get any reply. I had emailed also without ever any answer. I finally called customer service and was told that the strikers should be received and shipped out in a few days. I called after not getting a shipment notice within that week and was told that there is a manufacturer problem and the order will take at least another month. I have been a loyal customer for several purchases, but am angry with the lack of followup that I have received lately. I spoke with customer service and asked that if an item is not available or on backorder that it be reflected on the website. I was told that they are not allowed to do that. I also asked that I be updated with the status of pending order status and was told that I would have to initiate the inquiry. How can you allow these things to take place if you want to continue to have satisfied customers ordering online? Not really sound company sense. I would appreciate a reply from the company about my concerns. – David Heitzman
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